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Personal data policy

1. In general

Your personal information is important to us and we are committed to protecting the integrity, availability and confidentiality of your personal information.

This personal data policy contains information about what personal information is collected by us, how the information is collected and what rights you have if your personal information is registered with tinc.shop.

Tinc.shop is a Danish registered company located at Frederiksgade 22, 8000 Aarhus C, Denmark. When you visit our website or buy goods from us, we process personal information about you, as described below. We act as data controller, and you can contact us regarding the processing of your personal information at tinc@tinc.shop.

We collect and use only your personal information within the framework of the Danish data protection legislation and the EU Data Protection Regulation (GDPR), which is also applicable in Danish legislation.

2. Information regarding ordering

When you shop on our website tinc.shop, we process the personal information you provide to us, such as your name, your contact information (including address, email and phone number) and payment information. The collected information is used to be able to deliver goods to you and process any. returned goods.

In addition, we use your personal information to send you notifications about your assessment of our delivery, customer service, information if you have won an online competition in which you have participated, or to contact you if there are delivery problems with your order.

3. Traffic and analysis on the website (cookies)

Like most websites, tinc.shop uses cookies. A cookie is a text file that is added to the browser's internal memory when you visit or interact with a web page.

Tinc.shop collects and analyzes information about use, traffic and activity on our website. It includes your IP address, browser type, operating system, interaction with advertisements as well as visited pages. This is done by using cookies, and we can use cookies to give you personal recommendations about products.

By visiting our website, you accept the use of cookies, as stated in our cookie policy. This involves the processing of personal data, which is based on your consent, which can be revoked at any time. You can read more about the use of cookies, how to revoke your consent and how to change your settings on the page www.youronlinechoices.com

NOTE: The use of cookies on our website contains only aggregated information and no information that can identify you as a user.

4. Direct marketing based on your consent

If you have given your consent, we may use your email address to send you newsletters and marketing materials tailored to you. Thus, we can target our offers to you based on the information we have, including information about your previous purchases as well as demographic information such as gender and address (profiling).

NOTE: You can revoke your consent at any time by unsubscribing from the newsletter.

5. Payment information

Tinc.shop does not process payment information. When paying by card, we do not store information beyond what is necessary to ensure efficient handling of any problems with loading, cancellation or credit. We follow the Accounting Act for the storage of accounting documents.

6. Who your information is shared with

Tinc.shop enters into a data processing agreement with all relevant parties that process personal data on our behalf. Our data processors may not process your personal data in any way other than agreed with us and described in this personal data policy.

We may share your information with our logistics partners, who deliver your order, analytics and marketing service providers, IT solutions providers, audit firms or payment service providers.

In addition, we do not share your personal information with third parties unless required by law or with our express consent.

7. Storage time and deletion procedure

Personal data is not stored longer than is necessary to fulfill the purpose of processing and statutory tasks that we have, for example, under accounting legislation. You can request access to your personal information by contacting us as described below.

8. Update or changes in personal data policy

If this personal data policy is changed, the changes will be published on the website 14 days before they are implemented.

9. Your rights

You have the right to access the information collected about you and you may request the correction of incorrect or incomplete information. You can also request that information about you be deleted. You have the right to object to the processing of your personal data, and according to the EU Data Protection Regulation (GDPR) you can request to receive your personal data in a structured and commonly used format, so that the personal data can be easily transferred to you or another data controller. chosen by you.

If you wish to complain about our processing of your personal information, you are encouraged to contact us at tinc@tinc.shop.

Questions or requests for access to information registered about you can also be directed to tinc@tinc.shop.